Leadership
Whether you are a supervisor, team leader, middle or senior manager, our courses will inspire you to be a great leader and people manager.
Proactive is focused on the future of work
We have designed and curated our learning and development courses in line with the needs and demands of the local players in an international marketplace. Our courses are grouped into 3 programmes; Leadership, Innovation in HR, and Workshops.
Innovation in HR
Learn the skills you need to advance your career and remain relevant in the ever-changing digital HR landscape.
Workshops by Proactive
Short and timely workshops addressing the HR related concerns of every organization using Lean Six Sigma or best-known industry practices.
Sales Strategy 3.0
To upskill Business Developers, Commercial Directors and Sales Professionals for the digital expertise . This program will accelerate and enable you to future-proof your career.
Workshops by Proactive
Our workshops address the common HR-related challenges that most organizations face in today’s business environment. These workshops are facilitated by industry experts with proven experience in creating and implementing programs to improve business operations.
Our trainers are adept at building recruiting, selection and retention business strategies, performing organizational diagnostics and providing recommendations for improvement.
W01: AML/CFT - A high-level workshop
The Government of Mauritius strengthened its framework against money laundering and the financing of terrorism by passing the Anti-Money Laundering and Combatting the Financing of Terrorism (Miscellaneous Provisions) Act 2020, which amended 19 existing pieces of legislation.
As part of the legal obligation of financial institutions to provide ongoing training to their directors, officers and employees concerning the matter, stay up-to-date and in good standing with our AML/CFT – A high-level workshop. The workshop aims to provide to the participants:
- A general overview of the AML/CFT legislative and regulatory requirements
- Guidance in the identification of money laundering and terrorist financing risks
- Management of these risks pertaining to money laundering and terrorist financing.
W02: Reinforcing your AML/CFT framework
Directors and officers of Financial Institutions require a firm understanding of what goes into detecting, preventing, and reporting money laundering and financial crimes. This 6-hour workshop has been developed for those professionals so they are adequately trained to perform their obligation in respect of the AML/CFT requirements.
Objectives:
- Understand the AML/CFT legislative and regulatory requirement
- Learn how to identify money laundering and terrorist financing risks
- Manage risks pertaining to money laundering and terrorist financing
- Avoid failing on your legal obligations
- Draw an action plan to reinforce your AML/CFT framework
W03: Driving up employee engagement
In today’s highly competitive business environment, companies and leaders need a roadmap to help them boost employee engagement levels. Despite high investment in employee engagement, engagement scores have never been lower.
This is explained by the fact that many employers are going the wrong way. Outdated work practices are maintained while spending heavily on special perks with the hope it will make the employees happy.
This workshop aims to help leaders implement the necessary plans to create and sustain an engaging culture, allowing them to attract and retain the best people while boosting their productivity and creativity.
Objectives:
- Recognize engagement as HR metric impacting on overall business
- Align with the business and its goals
- Understand what engaged work and leadership look like
- Identify how people become disengaged
- Action steps to promote and advocate for workplace engagement
W04: Emotional Intelligence – fostering resilience and agility
The key to resilience and agility is the climate created by leaders of an organization. To create the right environment for innovation to flourish, leaders need to develop emotional intelligence (EI). Exceptional leaders appear to be those who have greater levels of self-awareness and who are not only able to manage themselves but also to understand and work effectively with others.
Objectives:
- Understand the EI model and its core competencies
- Discover the benefits of EI to the leader, the team and the organization
- Identify strategies and opportunities to apply EI in their leadership role
- Learn how EI fosters resilience and agility of the workforce
W05: Employee experience – unlocking business value
This module will enable participants to consider employee experience (EX) as equally important if not more importantly than customer experience. We will sensitise participants on the fact that only great and unique employee experience can drive excellent customer experience.
Whether you are leading a team of managers, or are stepping into a management role, you will discover how you can drive change through your EX strategy, and successfully unlock business value through implementing EX processes.
Objectives:
- Understand and define Employee Experience
- Differentiate between EX and other HR solutions
- Recognize what makes EX a challenge today
- Identify the 3 essential elements of the EX-design
- Create experiences from the employees’ standpoint
- Drive change through Leadership and unlock business value
W06: Driving successful change
This course introduces managers to a range of change management practices, techniques and tools that ensure your change is successful. It will provide you with the opportunity to explore your own change situations, and also practice using a selection of practical change tools and techniques specifically designed to support your implementation of strategic change within your organization.
Objectives:
- Identify the types of change that occur in organizations
- Identify the main components that are involved in planning change
- Appreciate the range of issues and complexities involved in change management
- Understand the main responsibilities when leading staff through periods of change
- Recognize the main barriers to change and establish how change can impact managers and staff
- Create strategies for overcoming resistance to change
- Engage others to build their commitment to the required change
- Use a series of tools and techniques to analyze, introduce and monitor change
W07: Boosting recruitment via social Media
With over 800,000 Facebook accounts and 270,000 LinkedIn users in Mauritius, it makes business sense for organizations to incorporate social media into their recruitment strategy to draw talent. However, the key to recruiting on social media is to cut through the noise and find the right people.
This workshop shows how to leverage the top social media platforms (LinkedIn and Facebook) to find and attract top talent.
Objectives:
- Learn how to find qualified candidates
- Build compelling company profile, articles and posts that attract talent
- Post job openings on LinkedIn and Facebook
- Spend more time on people and less on technology
W08: Employer branding on social media
The goal of Employer Branding is to attract high-quality candidates and position your company as their employer of choice. One of the most important and commonly used channels for promoting Employer Brand is social media.
With over 800,000 Facebook accounts and an internet penetration of 60%, it makes sense for Mauritian businesses to have a strong online presence. But is your company active on social media? Does the content you share accurately reflect your organization brand?
This workshop aims to help employers optimize their presence on LinkedIn, Facebook and Instagram, so they can attract talent, build credibility, and promote their business.
Objectives:
- Understand employer branding
- Differentiate between LinkedIn, Facebook and Instagram
- Learn how to build an effective and consistent company brand
- Recognize the opportunities for employer branding on each platform
- Create content that amplifies your brand
- Drive engagement through best practices
W09: Interview skills for managers
Experienced hiring managers probably know how to build rapport with candidates and discern candidate potential. But, more complex interviewing techniques like combating biases, using structured interviews and avoiding cliché questions don’t always come with hiring experience. This workshop is ideal for managers with limited experience in recruitment; it develops skills and confidence in interviewing new entrants, to produce an accurate assessment, as well as understand the whole selection process.
Objectives:
- Mapping of your current in-house process
- Analysis of the job description
- List the desirable and essential
- Sourcing via digital and traditional means
- Screening available candidates (CV & phone)
- Shortlisting qualified candidates
- Measuring suitability for role using aptitude tests
- Preparing and running face-to-face interviews
- STAR approach interview tips (competency-based)
- Debrief post interviews
- Decision-matrix for fairness in selection
- Compensation and benefits negotiation
- Offer letter and acceptance
W10: Improving your chances to win the job
Compared to same time last year, job opportunities are quite scarce in 2021. Moreover, there is a higher demand for jobs, with qualified and experienced job seekers on the market following company restructures. Competition has never been stronger than it is today.
This workshop not only focuses on how to prepare yourself for interviews (an eye-catching CV, compelling cover letter, and interview tips), but will also help you identify your key competencies (through a career assessment) and find the most suitable job for you.
Objectives:
- Identify the ideal job that matches your personality
- Stand out from the crowd with an eye-catching CV
- Write compelling cover letter to complement your CV
- Make a positive impact during interviews
- Increase your chances to land the job
W11: Freelancing and entrepreneurship made easy
Becoming an entrepreneur might seem scary and risky. However, to some, this unpredictable adventure seems like the perfect path that their life should take. This is especially true in the context of the COVID-19 situation, where job offers are scarce, but business opportunities are available to those with innovative ideas and solutions.
Whether you wish to become a freelancer or entrepreneur, only you can decide the life that is right for you. With the uncertainty also comes tremendous freedom, accountability, and financial reward.
This workshop is designed to provide you with the ability in recognizing business opportunities, commercializing a concept, managing resources, and initiating a business venture. It also includes instruction in disciplines such as administration, management, finance, and sales and marketing,
Objectives:
- Recognize the risks associated with freelancing and entrepreneurship
- Mitigate the risks of failure by assessing your business idea
- Structure your ideas by developing a business plan
- Identify the business opportunities in the COVID-19 situation
W01: AML/CFT - A high-level workshop
The Government of Mauritius strengthened its framework against money laundering and the financing of terrorism by passing the Anti-Money Laundering and Combatting the Financing of Terrorism (Miscellaneous Provisions) Act 2020, which amended 19 existing pieces of legislation.
As part of the legal obligation of financial institutions to provide ongoing training to their directors, officers and employees concerning the matter, stay up-to-date and in good standing with our AML/CFT – A high-level workshop. The workshop aims to provide to the participants:
- A general overview of the AML/CFT legislative and regulatory requirements
- Guidance in the identification of money laundering and terrorist financing risks
- Management of these risks pertaining to money laundering and terrorist financing.
W02: Reinforcing your AML/CFT framework
Directors and officers of Financial Institutions require a firm understanding of what goes into detecting, preventing, and reporting money laundering and financial crimes. This 6-hour workshop has been developed for those professionals so they are adequately trained to perform their obligation in respect of the AML/CFT requirements.
Objectives:
- Understand the AML/CFT legislative and regulatory requirement
- Learn how to identify money laundering and terrorist financing risks
- Manage risks pertaining to money laundering and terrorist financing
- Avoid failing on your legal obligations
- Draw an action plan to reinforce your AML/CFT framework
W03: Absenteism
Also referred to as a “bottom-line killer”, absenteeism impacts the availability of the workforce and the profitability of organizations.
Based on the Six Sigma methodology, identify the causes behind absenteeism in your organization, and propose solutions (incl. effective absenteeism policies).
W04: Turnover
Turnover refers to the number of workers who leave the organization. A high turnover rate means that many of your employees – more than what’s expected in your line of business – have quit the organization over a certain period of time.
Based on the Six Sigma methodology, identify the causes behind turnover in your organization, and propose solutions.
W05: Employee Engagement
Engaged employees are more actively involved in their work, pay attention and effectively tackle challenges to reach their goals. Also, they are resilient, find their work meaningful, work longer hours and are more immune to stress.
Based on the Lean and Six Sigma methodologies, identify the key drivers of engagement in your organization, and propose solutions to consolidate them.
W06: Employee Experience
The employee experience is what happens when an employee interacts with your organization. It starts with how they first find and apply for a job at your company and ends with how they leave and includes everything in between.
Learn why employee experience matters, and gain some useful tips to improve the employee experience in your organization.
W07: Interview Skills
Experienced hiring managers probably know how to build rapport with candidates and discern candidate potential. But, more complex interviewing techniques like combating biases, using structured interviews and avoiding cliché questions don’t always come with hiring experience. This course develops skills and confidence in interviewing new entrants, to
produce an accurate assessment, as well as understanding the whole selection process.
W08: Millennials in the Workplace
As millennials continue to join the workforce in droves, companies must be ready to work with these young people, whose values differ greatly from their generational predecessors.
Our course aims to help people managers and business leaders better understand this paradigm shift and be prepared for the change.
W09: Changes in employment law in 2020
This workshop aims to update HR professionals and managers on important changes to employment matters brought the COVID-19 (Miscellaneous Provisions) Act 2020 and the Finance (Miscellaneous Provisions) Act 2020.
W10: HR Forums - Digital Transformation in HR
In an age where technological disruption is the norm, HR Leaders need to adopt a strategic role in the transformation of their organization. Much like every other part of the organization, the digital transformation of HR is essential.
HR digital transformation is a hot topic for many HR professionals, as it has the potential and ability to transform HR. But while it’s one thing to talk about digital HR transformation, it’s an entirely different thing to do it.
Our forthcoming HR Forum will address the subject of Digital Transformation (DX); what it means or entails, and the challenges businesses face in enabling this transformation. We will dive deeper into the phenomenon of HR digital transformation: what is it, why is it necessary and how do you go about it?
Objectives
- Understand what digital transformation is, and why it matters
- Situate the role of HR in business-wide digital transformation
- Identify the factors necessary for a successful HR digital transformation
